Customer Support

JC-CCTV can now offer customers the complete package of quality products and exceptional service through the launch of a nationwide support programme.

JC-CCTV experienced technicians will provide service and support for anyone who has purchased JC-CCTV products. JC-CCTV operates from regional sites, each with fully equipped workshops and a team of engineers providing extensive parts availability, support and advice.

JC-CCTV realise that fitting and servicing are equally as important. With the JC-CCTV Partners programme, we can now offer our customers the complete package of quality products and exceptional service.”

Each Service Centre is carefully selected by JC-CCTV based on their ability to demonstrate the highest standards of product knowledge and dedication to customer service. In addition to offering a full product range, JC-CCTV supply a wide choice of components for the commercial vehicle market.

As part of the ongoing programme, JC-CCTV Service Centres will be continuously trained and certified to fit CCTV products and will be encouraged to take advantage of the Mobile Electronics and Security Federation (MESF) accreditation. With the advancement of increasingly complex vehicles and safety devices, and greater emphasis on health and safety, there has never been a greater need for competent technicians.

Support Overview

Pioneering products and customer relationships are the cornerstones of our business. As such we go the extra mile to ensure quality, reliable and durable products are delivered to market; and, that highly experienced technicians and customer services representatives are on hand to answer your queries.

Products

We rigorously test all our products beyond industry standards. We are so confident in our products we offer two, three and in some cases lifetime warranties for our products.

Solutions

We know that vehicle safety requirements vary greatly across industries and have an unparalleled knowledge of the issues you face. By liaising with vehicle manufacturers and our customers we are constantly bringing innovative answers to the market place.

Service & Support

Our in house engineers are bolstered by a network of partners. Operating nationwide they offer fully equipped workshops, a team of technicians and extensive parts availability, support and advice.